What Are Cookies?

Cookies are small text files that websites place on your device when you visit them. They're pretty standard across the internet — most sites use them to remember things about your visit.

Think of them as digital sticky notes. Some remember your language preference. Others keep track of items in your shopping cart. And some help us see which pages people find useful.

These files sit in your browser and send information back to the website that created them. They can't run programs or deliver viruses to your computer.

Types of Cookies We Use

How We Use Tracking Technologies

Beyond cookies, we use other methods to collect information about your visit:

• Web beacons (also called pixel tags) help us understand email engagement and page views
• Local storage keeps data in your browser for faster load times
• Session storage temporarily holds information while you browse
• Analytics scripts track user behavior patterns across our site

Why This Matters for Your Experience

We're not just collecting data for the sake of it. Here's what we actually do with the information:

• Improve page load times by remembering your preferences
• Identify technical issues before they affect more users
• Understand which service descriptions resonate with visitors
• Test different layouts to see what makes information easier to find
• Measure how well our content answers common questions

For instance, if analytics show that people consistently leave a particular page quickly, we know we need to rework that content or fix a technical problem.

Data Retention and Storage

Different cookies stay on your device for different lengths of time. Some disappear the moment you close your browser. Others stick around for months or even years.

We review this data regularly and delete information we no longer need. Once a cookie expires, your browser automatically removes it.

Third-Party Services

We work with external services that may place their own cookies when you visit our site. These include analytics providers and content delivery networks.

Each third party has its own privacy policy governing how they collect and use data. We choose partners carefully, but we don't control their practices directly.

Some third-party cookies track you across multiple websites you visit. If you want to opt out of this type of tracking, you can use tools like the Network Advertising Initiative opt-out page or your browser's Do Not Track setting.

Updates to This Policy

We update this policy occasionally to reflect changes in technology or legal requirements. When we make significant changes, we'll update the date at the top of this page.

If you visit regularly, it's worth checking back every few months to see if anything has changed. We try to make updates clear and explain why we're making them.